We’re looking for a confident, adaptable Business Administrator to join our small, friendly team.

It’s a varied hybrid role – part bookkeeping and invoicing, part customer service and sales support, part office based and working from home – so you’ll need to be organised, proactive and happy juggling a mix of tasks.

Full-time or part-time considered, with hybrid working from home and our Crich office.

If you’re organised, people-focused and confident with numbers, we’d love to hear from you.

Who we’re looking for

We’re looking for a confident, adaptable Business Administrator to join our close-knit team. You’ll play a key role keeping everything running smoothly – from invoicing and finance admin to supporting sales and customer relationships.

It’s a hands-on role in a small, fast-moving business, so you’ll need to be organised, proactive and happy juggling a mix of tasks. A sense of humour helps too – we work hard but keep things friendly and down-to-earth.

What you’ll be doing

You’ll provide essential financial, sales and administrative support to the business. The role combines bookkeeping and invoicing with sales administration, customer service and first-line support. You’ll get to know our cloud based platform and app to confidently help and support our customers .

Bookkeeping and invoicing

• Create and manage customer invoices, record payments and oversee accounts receivable
• Monitor overdue accounts and follow up where needed
• Reconcile income and expenses with financial records and support preparation of management accounts
• Work with the directors and liaise with external accountants as required

Sales and administrative support

• Maintain accurate customer and prospect records within our systems
• Support directors with business development, scheduling, follow-ups, and documentation
• Prepare proposals, quotations and sales materials
• Coordinate internal communication to ensure smooth handovers between demo, sales and onboarding
• Assist with reports, presentations and sales tracking
• Ensure compliance with company policies and quality standards

Customer service and support

• Act as the first point of contact for customer queries
• Deliver online product demonstrations and provide first-line support
• Maintain strong customer relationships, ensuring professional and timely responses
• Gather customer feedback to help improve products and services

Who we’re looking for

• Confident communicator who enjoys working with and talking to people
• Organised, adaptable, and comfortable working in a small, growing business
• Experience in bookkeeping, invoicing or accounts administration
• Comfortable with accounting software and cloud based systems
• Proactive problem-solver with a good sense of humour and a “can do” attitude

Apply via Indeed